Privacy notice

What data we collect

• When you buy: name, email, phone and shipping address. The minimum needed to deliver your order and issue your warranty.
• When you write to us: name, email, phone and whatever you tell us about your project.
• Your card details never touch our servers: they are processed directly by Stripe or Mercado Pago under their own privacy notices and PCI certifications.

What we use it for

• Processing, shipping and following up on your order.
• Handling warranty claims, returns and technical support.
• Answering your contact messages.

What we never do

• We do not sell or rent your data to third parties.
• We do not subscribe you to newsletters you did not ask for.
• We do not store payment data.

Your rights

You may request access, rectification, cancellation or opposition regarding your data (ARCO rights under Mexican law) by writing to ventas@hydroloop.com.mx.

Cookies

This site uses local storage only to remember your cart, language and theme preference. No advertising trackers.